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Support - Asia Pacific and Middle East
To make sure you'll always have full functionality and best performance of your device we strongly recommend to use the latest firmware version for your product. The current firmware you'll find on our drivers and downloads pages. Simply select your device in the dropdown menu and click "firmware".
Knowledge Base
Search the Knowledge Base to find answers to your questions.
Drivers and Downloads
Find Tandberg Data downloads including drivers, firmware, software, and utilities.
Troubleshooting
Our checklist contains suggestions to follow prior to contacting Technical Support. It's quite possible that your issue may be resolved by checking these items.
Online Support
Contact our Asia Pacific and Middle East support team by email: supportapac(at)tandbergdata.com
Contact our Japanese support team by email: tdj_support(at)tandbergdata.com
Telephone Support
| Calling from | Contact Information |
|---|---|
|
Australia |
toll free: 1800 115 406 |
| Bangladesh | +65 6593 4700 |
|
China |
+86 186 0112 7818 |
| Hong Kong | +65 6593 4700 |
|
India |
Toll free: 800 650 1187 |
| Indonesia | +62 21 66672760 |
| Iran | +65 6593 4700 |
| Kazakhstan | +65 6593 4700 |
| Malaysia | +65 6593 4700 |
| Mauritius | +65 6593 4700 |
|
New Zealand |
Toll free: 0508 826 323 |
|
Pakistan |
+65 6593 4700 |
| Philippines | +65 6593 4700 |
| Saudi Arabia | +65 6593 4700 |
| Singapore | +65 6593 4700 |
| Sri Lanka | +65 6593 4700 |
| Taiwan | +65 6593 4700 |
| Thailand | +66 2 880 8985 |
| U.A.E. | Toll free: 800 0650 610 |
| Vietnam | +65 6593 4700 |
|
Others |
+65 6593 4700 |
Operation hours 9.00AM to 6.00PM daily (8 hours East GMT), excluding Saturday, Sunday and Singapore Public Holidays. Please call +65 65934719 after operation hours.
