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Return Material Authorisation

Tandberg Data aims to offer a world class service and/or repair on our products. This we achieve through being ISO 9000 Certified and through continuous Quality Control and Improvement. We ensure repair quality by "Doing It Ourselves" and by providing a competitive service product, ensuring top quality and efficiency through specialization, and finally, offering Field Replaceable Units for fast returns.

In order to request a repair of your Tandberg Data product, please select one of the options below:

• Request an RMA number for a "Bring-In" repair (in warranty and out of warranty repairs)

• Request an ARS (Advanced Replacement Service) after qualification by our Technical Support Hotline

Attention:

Tandberg Data can not be held responsible or liable for the protection or security of any customer sensitive data held on media which is sent in with a drive or inside the drive. When handling cartridges, Tandberg Data will follow its internal procedures for handling customer data and will aim to protect customer data to the best of its abilities.