Our commitment

Tandberg Data has been proudly providing first class service to its customers for over 25 years and is committed to providing the best of class support and services:

Advanced Replacement Service (ARS) dispatched within 2 business days*
2 daily shipments, latest 17:00 CET**
Hotline Mo-Fr, 08:00 – 18:30 CET (for 1st level support and service logistics)
2nd level support Mo-Fr, 09:00 – 17:00 CET
Response 2nd level support within 24 hours
Email response within 24 hours

* if available, otherwise information in advance of delay in dispatch

** business days excluding national holidays