Support - Europe and Africa
To make sure you'll always have full functionality and best performance of your device we strongly recommend to use the latest firmware version for your product. The current firmware you'll find on our drivers and downloads pages. Simply select your device in the dropdown menu and click "firmware".
Search the Knowledge Base to find answers to your questions.
Drivers and Downloads
Find Tandberg Data downloads including drivers, firmware, software, and utilities.
Our checklist contains suggestions to follow prior to contacting Technical Support. It's quite possible that your issue may be resolved by checking these items.
Submit your technical support questions online or you contact our support team by email (response within 2 working days):
Tandberg Data offers a free phone and fax number for the following countries:
- Austria #
- Czech Republic #
- Denmark #
- Finland #
- Germany #
- Ireland #
- Netherlands #
- Norway #
- Poland #
- Portugal #
- Slovenia #
- Spain #
- Sweden #
- Switzerland #
- United Kingdom #
Tel: 00800 826 323 74 (00800 TANDBERG)
Fax: 00800 0 786 7243 (00800 0 STORAGE)
The international free phone telephone number is also available from mobile phones in European countries marked with #.
Other countries will follow soon. Please use in the meantime the following numbers:
Tel: +49 (0) 231 5436-142
Fax: +49 (0) 231 5436-143
Tandberg Data offers free Technical Support for all currently shipping in warranty products during normal business hours:
Tech support: Mon to Fri 08:30 to 18:00 CET (07:30 to 17:00 GMT)
Service logistics Mon to Fri 08:00 to 17:00 CET (07:00 to 16:00 GMT)
Press the Call Me Back button to request a call back from Tandberg Data support.