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Service

World Class Service, Product Support and Repair

Tandberg Data is a leading global supplier of end-to-end data protection solutions for small and medium-sized businesses. The company’s wide selection of business-grade storage solutions include disk-based solutions, tape drives, autoloaders, libraries, removable disk and tape media and software for mainstream configurations. All solutions are supported through a worldwide service and support network, recognised globally for its outstanding levels of service. In addition to the standard warranty and support offerings, on-site service upgrades provide Tandberg Data customers with further peace of mind.

Tandberg Data includes limited warranties on every product we sell. Service for Tandberg Data products under warranty is provided by Tandberg Data’s fully trained and qualified technicians. Any products found to be defective within the warranty period will be repaired or replaced without charge. Warranties and available service levels are listed by product in SecureService.

SecureService

A broad range of additional services are available; from installation services to on-site repairs. Select your optimal service level to minimize risk and downtime in SecureService. Contact Tandberg Data Service or one of its authorized distributors to obtain a quote or receive additional information.

 

Product and Service Registration

Registering your products and on-site service packages will help ensure that Tandberg Data continues to provide the highest level of support to you and your organization. Find Product and Service Registration under Service Options.

World Class Service and/or Repair

Tandberg Data aims to offer a world class service and/or repair on our products. This we achieve through being ISO 9000 Certified and through continuous Quality Control and Improvement. We ensure repair quality by "Doing It Ourselves" and by providing a competitive service product, ensuring top quality and efficiency through specialization, and finally, offering Field Replaceable Units for fast returns.

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