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Installing a VXA 1U SCSI library on a Windows NT, 2000, XP or 2003 platform
(KB # ED86BD8A)

PERFORM THESE STEPS IN ORDER FOR BEST RESULTS

The SCSI Controller:

SCSI controller must be LVD rated and have an LVD external connector. We recommend an Ultra2 Wide (U2W) or Ultra160 controller in a PCI or PCI-X slot. The controller also must not be straight RAID, but can have SCSI / RAID Multi-channel capabilities. If used with an Ultra320 SCSI controller that has HostRAID or similar RAID abilities that can be disabled, the controller must have that function disabled in the SCSI BIOS and have the non-RAID drivers installed.

Install the SCSI controller into the server. Check that the latest BIOS is installed on the card. If the card has old BIOS, upgrade to the latest from the manufacturer’s web site.

If this is an Adaptec Ultra160 or Ultra320 controller and the BIOS is current, enter the SCSI BIOS configuration utility. Enter the Configure/View SCSI Controller Settings. Push the F6 button to set the card back to manufacturer’s defaults and confirm the reset. Enter the Advanced Configuration section. Go to the Domain Validation option and disable it. Escape out of the SCSI BIOS configuration utility being sure to save the changes.

Boot into the operating system. Install the latest driver available from the SCSI controller manufacturer’s web site.

The 1U:

Unpackage the 1U and place on a flat surface that fully supports the device. Remove the robot lock under the label that reads:

 

-IMPORTANT!-
READ FIRST
BEFORE OPERATING THIS AUTOLOADER
REMOVE THIS LABEL AND METAL
SHIPPING KEY TO UNLOCK
INTERNAL MECHANISM

Attach the power cable to the unit and plug into power source. Allow unit to finish POST. From the front panel of the 1U, verify that the Autoclean function is turned off. This is done from the front panel on the 1U by going to the Change a Configuration menu, and then Change Autoclean. Autoclean should be off by default. If it is on, turn it off. Next, in the Change a Configuration menu, go to the Change Op Mode menu. This should be set to either SCSI or RANDOM (terminology depends on the firmware version the unit shipped with). Next, change the SCSI ID’s of the two devices as follows: VXA-2 drive to ID 3, Autoloader to ID 2. This is done from the front panel on the 1U by going to the Change a Configuration menu, and then Change Drive’s ID. Next, Change a Configuration menu, and then Change Library’s ID. Allow the unit to reset and finish POST.

 

Cabling and Connecting:

Power everything off (autoloader, server, peripherals). Install 1U to its final location. If on a tabletop, be sure the table supports the entire unit. Inspect both ends of the cable that will attach the 1U to the SCSI controller. Be sure there are no bent or pushed in pins. Attach the cable to the SCSI controller and screw down (if using Mini68) / snap in tight (if using VHDCI). Attach the cable to the 1U and screw down tight (that is a Mini 68). If you are using VHDCI, be sure that there is no strain on the cable at the server side. If a VHDCI cable is even slightly ajar, it can result in parity errors, device timeouts and bus resets. Inspect the terminator. Be sure there are no bent or pushed in pins. Attach the terminator to the second Mini 68 SCSI connector on the 1U.

Powering up and updating firmware:

Power on the 1U and other peripherals, then the server. Boot into the operating system. With the exception of NT installations, the operating system will detect new hardware. Do not install drivers at this point. Cancel or finish the wizard without installing drivers.

New units should have current Library and Drive firmware installed, but you can verify firmware levels by following these steps:

Library:

  1. Press the Right Arrow Key to access the Autoloader Main Menu. Screen will say “View a Status.”
  2. Press the Down Arrow Key to access menu items.
  3. Press the Right Arrow Key until “View Library’s Information” appears in the screen.
  4. Press the * Key to display the Library Firmware Screen appears. Note the firmware level here.
  5. Press the Up Arrow Key three times to return to Home.

Drive:

  1. Press the Right Arrow Key until the Status Screen appears.
  2. Press the Down Arrow to see the Menu Selections.
  3. Press the Right Arrow Key and the View Drive’s Information screen will appear.
  4. Press the * Key to display the Drive Firmware Screen. Note the firmware level here.

If the autoloader or drive firmware is not current, you can upgrade using the following methods.

Acquire the “Libtool” and the “VXA tool for Windows” from the Drivers & Downloads VXA section:

  • Libtool
  • VXA tool for Windows

Acquire the latest firmware for your 1U and VXA-2 tape drive from the Drivers & Downloads VXA section:

  • Library Ethernet (if your unit has Ethernet)
  • Library Firmware
  • VXA-2 drive firmware

Install the Libtool and the VXA tool. Toward the end of the installation, you will have the option to install ASPI. Only Windows NT requires ASPI. Newer Windows operating systems do not require it. If you do not install ASPI, you do not need to reboot at the end of the installations. Unzip the firmware files into a folder.

IMPORTANT: If your backup software is already installed, you MUST stop all of the services running for that application before starting either tool! Also be sure that the Removable Storage service is stopped and disabled.

Update the drive firmware. Open the VXA tool for Windows. On the general tab, click the Update Drive Firmware button in the “Select Operation” section. Browse to the folder that you extracted the firmware to. Select the firmware file showing in the window and click the Open button. The code will load to the drive. This process will take 45 seconds to a 1:30. When it is complete, you will see the message “Update complete host # target #” and a string of numbers preceded with a V. The first 6 digits of the string are the firmware version and should resemble the filename you chose above. Click the exit button to close the tool.

Update the library firmware. Open the Libtool. If your unit has Ethernet, click the Update eNet button in the “Operations” section. Browse to the folder that you extracted the firmware to. Select the firmware file showing in the window and click the Open button. The code will load to the ethernet card. A message will display when it completes. Click on the Update Firmware button. Browse to the folder that you extracted the firmware to. Select the firmware file showing in the window and click the Open button. The code will load to the library card. A message will display when it completes and the library resets. Reboot your server.

Install and configure your backup software:

At this point, you should install your backup software. Make sure it is on the software vendor’s compatibility list. Tandberg Data maintains a Software Compatibility Matrix but to be 100% sure, you should check with the backup software manufacturer.

Be sure to install the latest build of the software available for your license. Install any service packs or patches and the latest driver updates from the vendor (if drivers are needed for your application). Questions that arise in this portion of your installation should be directed toward the software vendor’s technical support.

Loading Tapes:

From the front panel, go to Choose a Command menu, Import Cartridges and then choose the slot to import into. Tapes are loaded into the 1U spine first (where the Barcode Labels are attached). Push the tape into place and press the “*” on the front panel to close the door. Repeat for all tapes you wish to load. You should quick erase or label all new tapes through your backup software to initialize them for use. You are now ready to set up media pools and jobs. For further assistance configuring or troubleshooting your application, you should contact the software vendor’s technical support.



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