Contact Support - Asia Pacific
To make sure you'll always have full functionality and best performance of your device we strongly recommend to use the latest firmware version for your product. The current firmware you'll find on our drivers and downloads pages. Simply select your device in the dropdown menu and click "firmware".
Knowledge Base
Search the Knowledge Base to find answers to your questions.
Drivers and Downloads
Find Tandberg Data downloads including drivers, firmware, software, and utilities.
Troubleshooting
Our checklist contains suggestions to follow prior to contacting Technical Support. It's quite possible that your issue may be resolved by checking these items.
Online Support
Submit your technical support questions online or you can contact our support team by email: support(at)tandberg.com.sg
Telephone Support
You can contact our Asia Pacific Regional Toll-Free technical helpdesk on the following numbers:
- China/Malaysia/Philippines/Taiwan Tel: 00 800 8628 8000
- Hong Kong/Singapore/Thailand Tel: 001 800 8628 8000
- India Tel: 000 800 650 1187
- Indonesia Tel: 001 803 65 7586
Operation hours 8.30AM to 8.30PM daily (8 hours East GMT), excluding Saturday, Sunday and Singapore Public Holidays.
Alternatively, please use one of the following numbers:
| Calling from | Contact Information | Handled by |
|---|---|---|
Australia |
toll free: 1300 309 108 |
Computergate Australia |
Bangladesh |
+65 6593 4700 |
Tandberg Data Asia |
China | toll free: 800 810 0945 +86 21 5102 9128 china(at)tandberg.com.sg |
TD Asia China Rep Office - Shanghai |
| Hong Kong | toll free: 001 800 8628 8000 +886 2 2701 9618 ned.huang(at)tandberg.com.sg |
TD Asia China Rep Office - Taiwan |
| India | toll free: 000 800 650 1187 0250 329 1444 tandberg(at)ntsipl.com |
Net Tech Services India Pvt Ltd |
| Indonesia | +62 21 66672760 support(at)aiken-tekno.com |
P.T Aiken Tekno Indonesia |
| Iran | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Kazakhstan | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Malaysia | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Mauritius | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| New Zealand | toll free: 0508 826 323 support(at)cxp.co.nz |
Connexion Point NZ Ltd |
| Pakistan | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Philippines | toll free: 00 800 8628 8000 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Saudi Arabia | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Singapore | toll free: 001 800 8628 8000 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Sri Lanka | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Taiwan | toll free: 0800 019 618 +886 2 2701 9618 ned.huang(at)tandberg.com.sg |
TD Asia China Rep Office Taiwan |
| Thailand | toll free: 001 800 8628 8000 +66 2 880 8985 support(at)worldcom.co.th |
World Computer Technology Co. Ltd |
| U.A.E | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Vietnam | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |
| Others | +65 6593 4700 support(at)tandberg.com.sg |
Tandberg Data Asia |