Support
Tandberg Data understands that your time is valuable. We've gathered your Technical Support options here on the Web.
Knowledge Base
Drivers and Downloads
- Find Tandberg Data downloads including drivers, firmware, software, and utilities.
- Find support for discontinued/legacy products.
Product Registration
- Register your products, register for On-Site Service and check warranty information.
- Look up warranty expiration dates without registration
Documentation
Compatibility
- Software / OS / Fibre Channel Compatibility
- Media / Tape Cartridge Compatibility
- PLEASE READ THIS WARNING concerning media purchased on eBay
Warranties
- Standard Warranty Information
- Warranty Replacement Procedure
- Media Warranty
- Media Warranty Replacement Procedure
- Are you an authorized warranty transfer agent? Log In Here »
Troubleshooting
- Troubleshooting Checklist
- Backups Are Failing
- General Installation Troubleshooting Tips
- SCSI Bus Configuration Tips
- Understanding Drivers
- What do I do if I have a bad tape?
SecureService
- To find out how you can further protect your Tandberg Data product and your data, visit our SecureService pages.
Could not find what you need?
Sometimes online tools can't solve your troubleshooting issues and you need some live help. Our Technical Support experts can put you back in business!