Contact Support - Asia Pacific
To make sure you'll always have full functionality and best performance of your device we strongly recommend to use the latest firmware version for your product. The current firmware you'll find on our drivers and downloads pages. Simply select your device in the dropdown menu and click "firmware".
Knowledge Base
Search the Knowledge Base to find answers to your questions.
Drivers and Downloads
Find Tandberg Data downloads including drivers, firmware, software, and utilities.
Troubleshooting
Our checklist contains suggestions to follow prior to contacting Technical Support. It's quite possible that your issue may be resolved by checking these items.
Online Support
Submit your technical support questions online or you can contact our support team by email: support(at)tandberg.com.sg
Telephone Support
You can contact our Asia Pacific Regional Toll-Free technical helpdesk on the following numbers:
- China/Malaysia/Philippines/Taiwan Tel: 00 800 8628 8000
- Hong Kong/Singapore/Thailand Tel: 001 800 8628 8000
- India Tel: 000 800 650 1187
- Indonesia Tel: 001 803 65 7586
- Pakistan Tel: 00 800 11065
- Sri Lanka Tel: 2430 0800* (*Enter "2" at the voice prompt, then dial 6396 0786)
Operation hours 8.30AM to 8.30PM daily (8 hours East GMT), excluding Saturday, Sunday and Singapore Public Holidays.
Alternatively, please use one of the following numbers:
Calling From | Contact Information | Handled By |
Australia | toll free: 1300 309 108 | Computergate Australia |
| +61 3 9263 9900 |
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Bangladesh | +65 6396 0786 | TD Asia |
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China | toll free: 800 810 0945 | TD Asia China Rep Office - Shanghai |
| +86 21 5102 9128 | |
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Hongkong | toll free: 001 800 8628 8000 | TD Asia China Rep Office - Taiwan |
| +886 2 2701 9618 | |
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India | toll free: 000 800 650 1187 | Net Tech Services India Pvt Ltd |
| 0250 329 1444 | |
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Indonesia | +62 21 66672760 | P.T Aiken Tekno Indonesia |
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Iran | +65 6396 0786 | TD Asia |
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Kazakhstan | +65 6396 0786 | TD Asia |
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Malaysia | toll free: 00 800 8628 8000 | TD Asia |
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Mauritius | +65 6396 0786 | TD Asia |
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New Zealand | toll free: 0508 826 323 | Connexion Point NZ Ltd |
Pakistan | toll free: 00 800 11065 | TD Asia |
Philippines | toll free: 00 800 8628 8000 | TD Asia |
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Saudi Arabia | +65 6396 0786 | TD Asia |
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Singapore | toll free: 001 800 8628 8000 | TD Asia |
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Sri Lanka | toll free: 2430 0800 | TD Asia |
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Taiwan | toll free: 0800 019 618 | TD Asia China Rep Office Taiwan |
| +886 2 2701 9618 | |
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Thailand | toll free: 001 800 8628 8000 | World Computer Technology Co. Ltd |
| +66 2 880 8985 | |
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U.A.E | +65 6396 0786 | TD Asia |
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Vietnam | +65 6396 0786 | TD Asia |
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Others | +65 6396 0786 | TD Asia |
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