Support - Americas

To make sure you'll always have full functionality and best performance of your device we strongly recommend to use the latest firmware version for your product. The current firmware you'll find on our drivers and downloads pages. Simply select your device in the dropdown menu and click "Firmware".

Knowledge Base
Search the Knowledge Base to find answers to your questions.

Drivers and Downloads
Find Tandberg Data downloads including drivers, firmware, software, and utilities.

Troubleshooting
Our checklist contains suggestions to follow prior to contacting Technical Support. It's quite possible that your issue may be resolved by checking these items.

Telephone Support

A Universal International Freephone Number (UIFN) is available. The UIFN is a free call service for customers to contact Tandberg Data Support by telephone during normal business hours (6:00 AM to 6:00 PM MST).

If you do not have access to a UIFN, press the Call Me Back button to request a call back from Tandberg Data support.

 

Calling from Contact Information
Fix Line
U.S. 1 (855) 728-6847
Canada 1 (855) 754 7507

Online Support
For quick questions or easily resolved issues, contact Tandberg Data Technical Support via e-mail by submitting your e-mail here. You will receive a response within 24 hours.

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