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Technical Support Services

OverlandCare Support Programs

Assuring the availability of your Tandberg Data (a wholly owned subsidiary of Overland Storage, Inc.) solution is a critical part of your overall protected data storage strategy, so we have made selecting and obtaining the proper level of support for the entire life of your product easy and affordable. While all Tandberg Data/Overland Storage products are covered by an initial standard warranty, many users require either longer coverage periods or support options that provide for higher system availability. For these users we offer support upgrades and extensions to the standard warranty at the time of system sale as well as support renewals and several different service enhancement options.

Remote Support

According to Art. 28 GDPR, we are obliged to make an agreement with our customers regarding remote support. Please contact our support staff in advance on 00800 826 323 74. For more information, please read our Privacy Policy.

Product Registration

Registering your product and support packages will help ensure that Tandberg Data continues to provide the highest level of support to you and your organization. Click Product and Service Registration in navigation to register your product and service package.

Knowledge Base

Search the Knowledge Base for answers to your product-specific support questions. General topics include the following:


Find specific drivers, firmware, software and utilities by product under Drivers and Downloads. Find manuals, starter guides and datasheets by product under Publications and Manuals. Find OS-specific TDTool utilities and Troubleshooting Tips under Support Tools

EOL Product Support

Find documentation, drivers and downloads for discontinued and legacy products.


Could not find what you need?

Sometimes online tools can't solve your troubleshooting issues and you need some live help. Our Technical Support experts can put you back in business!

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