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How can I manually remove my tapes from a VXA-2 PacketLoader 1x10 1U?
(KB # 59705176)


Procedure to Manually Remove Cartridges from the 1U Autoloader

Only follow this procedure if cartridges cannot be removed from the 1U by using the Operator Panel Keypad functions. Refer to the VXA 1U Product Manual for instructions on using the Operator Panel to remove cartridges.

  1. Disconnect the 1U from power.
  2. Locate the door motor access hole. This is a hole located on front of the 1U front bezel towards the left side.
  3. Locate the access protection screw. This screw is located on the top edge of the 1U bezel directly above the door motor access hole. In its seated position, this screw blocks the door motor access hole.
  4. Use a phillips screw driver to raise the access protection screw. This will take approximately 25 turns.
  5. Gently insert a phillips screw driver into the door motor access hole, guiding it approximately 1-inch (2.5cm) beyond the bezel to engage the door worm gear.
  6. Turn the screw driver counter-clockwise to move the door towards the open position. Continue turning counter-clockwise until the door is fully open.
  7. If a cartridge is present, remove it from the exposed cell.
  8. Reach inside the door and gently rotate the carousel towards the left or right to access tapes in the remaining cells.

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